The Village Stash Society

Welcome to the Village Stash Society! The Village Stash Society is the rewards programme for The Village Haberdashery customers. Sign up to earn Stash Points for things you’re already doing and you'll quickly earn rewards you can spend in the shop! You'll also receive bonus Stash Points on your birthday. Yay!

If you already have an account with us, great news: you are already a member of The Village Stash Society! If you're not already a member and you are ready to sign up, click here

EARNING STASH POINTS

Earn Stash Points for signing up

We'll deposit 100 Stash Points in your account just for signing up for The Village Stash Society! So if you've set up your account, check your account balance - you've got Stash Points!

Earn Stash Points for purchases

You will earn Stash Points every time you shop! Here is a handy chart to show you how many points you can earn for your purchase. Please note the purchase value excludes and shipping costs. Stash Points will be deposited into your account as soon as your payment is processed. For credit cards that will be straight away, and for Paypal it will be when we process the order and ship it.

Value of PurchaseStash Points Earned
   

Up to £9.99

1 Stash Point for every £2 spent

£10 - £39.99

1 Stash Point for every £1 spent

£40 - £74.99

3 Stash Points for every £1 spent

£75 - £99.99

5 Stash Points for every £1 spent

£100 - £149.99

6 Stash Points for every £1 spent

£150 - £224.99

8 Stash Points for every £1 spent

£225 and above

11 Stash Points for every £1 spent

You can also earn Stash Points when you shop in our West Hampstead shop! When you make your next purchase in store, be sure to let us know you're a member of the Village Stash Society. We'll apply Stash Points for your purchase to your account and give you a rewards card to flash on future visits!

Earn Stash Points for referring a friend

We just love it when you tell your friends about The Village Haberdashery! Word of mouth means everything to us so the biggest reward you can earn is when you make a referral - that's 500 Stash Points for every friend who becomes a customer!

To get started, either click on the Refer a Friend link on our homepage or go to your account and click on My Referrals. When your friend signs up for an account using your referral code you will earn 100 Stash Points and when your friend has made their first purchase on the website, 500 Stash Points will be deposited into your account.

If you have a blog or website, you can put one of our Village Stash Society badges on your site and link it to your referral link. That way everyone who clicks will be a potential referral for you!

 

The Village Stash Society The Village Stash Society

 

Earn Stash Points for sharing

You can earn 25 Stash Points every time you share your online purchase with your friends and family on Twitter or Facebook! After you complete your purchase, use the links on the checkout page in your post. Your Stash Points will be deposited into your account within six days. Don't forget to share at the time of purchase - these points can't be collected if you forget! Sadly Instagram doesn't allow sharing clickable links, so it isn't part of this rewards programme. But you can still share your purchase with us on Instagram using the hashtag #thevillagehaberdashery - we may share it in our feed! 

You can earn 5 Stash Points every time you share a product with your friends and family on Pinterest, Twitter or Facebook! Every product on the website has social sharing buttons for you to click on and you can earn Stash Points for up to five shares per day. Your Stash Points will be deposited into your account within six days.

Earn Stash Points on your birthday

Click My Account and Account Information. Make sure you've entered your Date of Birth! If you've been a member for 30 days or more prior to your birthday, 500 Stash Points will be deposited automatically on your big day!

SPENDING STASH POINTS

Every 100 Stash Points you earn can be spent as £1 in our online shop or our West Hampstead shop. Stash Points can be spent in increments of 50 points. Stash Points cannot be applied to shipping charges. When shopping online, click My Cart at the top of the page and use the slider to select how many points you'd like to spend. Your order total will automatically update.

When making a purchase in our West Hampstead shop, show your Village Stash Society rewards card or tell us that you are a member and we will be able to apply your points and adjust your balance.

FREQUENTLY ASKED QUESTIONS

Do Stash Points expire?
Yes. You have one year from the date you earned your Stash Points to spend them. We'll send you a reminder before your Stash Points are set to expire to give you a chance to spend them.

I am signed up for one of your monthly clubs. Will I earn Stash Points for my monthly payments?
Yes. You'll earn Stash Points at the same rate as we've outlined in the chart above. However, your Stash Points will be added to your account when your bundle ships, around the 15th of each month, rather than the day your payment is made.

Why can't I use Stash Points on my shipping costs?
We are working on this! We are sorry that it is not currently possible to use your Stash Points for shipping, so the £2.75 shipping charge will still apply even if you have a zero balance, in most cases.

I've been pinning/tweeting/liking all day and I stopped getting Stash Points for my shares. What's up?
You can earn Stash Points for a maximum of five pins, tweets, Facebook likes or Facebook shares in any 24 period. Once you've hit the max, you'll have to wait 24 hours before you start earning Stash Points for shares again.

Some of my Stash Points seem to be missing! What should I do?
We hope your balance is always up to date, but sometimes mistakes happen. In most cases this is super easy for us to fix. If you're missing Stash Points for a purchase, please email us at [email protected] with as much info as you can about your purchase - date, order or receipt number, total, etc. and we should be able to look it up and apply missing Stash Points to your account. If you're missing Stash Points for a survey, just email us the names of the survey(s) you completed that you did not receive Stash Points for. Remember, when you fill out a survey you should always leave the email associated with your account in the email box or you won't get your Stash Points.

Why can't I earn Stash Points for sharing on Instagram?
Sadly Instagram doesn't allow sharing clickable links, so it isn't part of this rewards programme. But you can still share your purchase with us on Instagram using the hashtag #tvhhaul and you could win prizes!

Can I transfer my Stash Points to a friend, family member or charity?
As long as the recipient of your gift has an account with us, you can absolutely give them your Stash Points! Click on My Account and My Points and Rewards and fill out the details under Send Points to a Friend.

How can I check how many Stash Points I have in my stash?
Click on My Account and you'll be able to see your balance in your account dashboard.

Can I exchange my Stash Points for cash?
No, that isn't an option.

If I purchase a Gift Card, will I earn Stash Points or will the recipient get them?
If you purchase a Gift Card, you will earn Stash Points. When the recipient uses/spends the Gift Card, they will not earn Stash Points for the value of the card.

Can I earn Stash Points for sharing the purchases I make in your West Hampstead shop on Twitter or Facebook?
No, unfortunately we can't track those shares so we won't be able to reward you for them. But we love it if you share anyway!

I'm trying to cut down on email. Can I unsubscribe to the Monthly Stash Points Statement emails you send each month? 
Absolutely! Click on My Account and go to My Points and Rewards. Scroll down to Notification Preferences and untick the box next to 'Send me my points summary statement monthly'. Save your changes and you will be email-free!

How do I get a Village Stash Society rewards card?
We will be giving these to customers who make purchases in our West Hampstead shop. However if you aren't able to visit us in London and you really want one, just email us at [email protected] and we'll send one with your next online order.

VIDEO TUTORIALS

Three easy ways to earn Stash Points by referring your friends to The Village Haberdashery

How to earn Stash Points by making a purchase online

How to earn Stash Points on your birthday

How to spend Stash Points

TERMS & CONDITIONS

We reserve the right to change the rate that Stash Points are awarded and redeemed.

One account per person, please. If you abuse the programme, your account may be terminated.

© 2015 The Village Haberdashery